Shipping policy

Our shipping partners:

SHIPPING DELAYS NOTICE:  

Although COVID-19 cases have decreased lately, global logistics still have not fully recovered and are still facing unprecedented challenges due to the current circumstances involving wars, inflation, and increased pressure on air freight.

Some packages are taking longer than usual to be delivered due to flight restrictions, delays, and more strict custom checks.

PLEASE NOTE: Your order delivery is subject to delays of up to 15-30 business days (on top of the standard shipping times announced on our website) depending on many factors over which we have zero control.

Please allow extra time for your delivery. Your Luxus Car Mats™ will be worth the wait.

All our orders are treated like our first. Therefore, we’ll make all possible efforts to ensure your Luxus Car Mats are delivered ASAP.

The manufacturing process takes approximately 5-7 business days depending on how complex your car's floor measurements are.

Please find below the shipping times (in business days) depending on your location:

  • USA & Canada

      Production Time Shipping Times Total Delivery Time
    Free Shipping 5-7 days 14-21 days 19-28 days

    Express Shipping ($29 fee)


    5-7 days

    10-14 days
    15-21 days
  • UK, Germany, Italy, France, Ireland, Spain, Switzerland

     

    Production Time

    Shipping Times

    Total Delivery Time

    Free Shipping

    5-7 days
    14-21 days 19-28 days

    Express Shipping ($29 fee)

    5-7 days
    10-14 days

    15-21 days
  • Netherlands, Portugal, Finland, Sweden, Austria, Belgium

    Production Time Shipping Times Total Delivery Time
     Free Shipping

    5-7 days

    10-21 days

    14-28 days
    Express Shipping ($29 fee)

    5-7 days
    5-15 days

    10-21 days
  • Bulgaria, Romania, Slovakia, Cyprus, Malta, Greece, Croatia, Slovenia, Czech Republic, Poland

     

    Production Time

    Shipping Times

    Total Delivery Time

    Free Shipping

    5-7 days

    14-21 days

    19-28 days

    Express Shipping ($29 fee)

    5-7 days
    10-15 days 15-21 days
  • Other EU Countries


    Production Time

    Shipping Times
    Total Delivery Time
    Free Shipping

    5-7 days

    10-21 days

    14-28 days
    Express Shipping ($29 fee)

    5-7 days

    10-15 days

    15-21 days
  • Africa, Asia, and Others

      Production Time Shipping Time Total Delivery Time
    Free Shipping

    5-7 days

    10-21 days
    14-28 days
    Express Shipping ($29 fee)

    5-7 days
    10-15 days 15-21 days

Coverage, quality, and fit are our top priorities. This is why every set is designed as per order details based on your car’s make & model. We utilize accurate manufacturer-supplied measurements for ensuring a perfect fit.

Luxus Car Mats™ needs around 5 to 7 days for processing an order. If any additional data is needed, your delivery may be delayed by a bit.

For ensuring that your order is delivered with an accurate product in the lowest possible time, please ensure that your car details are provided accurately when you place your order. If any special details about your car have to be added, please do make use of ‘Other Details’ for feeding in the corresponding data. 

However, please note that a few countries may block parcels while at the border for conducting security checks or imposing import taxes. This can again, increase the estimated delivery time. Based on the legislation in force in your country, a few will impose import taxes as well. Since all these charges are imposed by the government, they are entitled to every penny of it. In case you fail to clear these payments, your parcels could wind up being held for over 90 days, due to the payment issue. Your refund or return process could be delayed due to this, this could possibly disqualify your eligibility for the refund policy.

To provide optimal price/quality ratios, all of our products are manufactured & shipped from a factory located in China. However, we assure you; we are a trustworthy company registered in the UK. The entire production, packing & shipping process is supervised by us to guarantee that you receive a product that’s worth every penny.